Real Madrid Ticket Purchasing Guide

Please note this article is relatively old, having been written in 2009. Some of the information contained may no longer be valid.


Travelling around Madrid is fairly pleasant as far as large cities go. The Metro is the easiest way to travel, and gets within a stones throw of most places.

The Santiago Bernabeu has its own station on line 10 located on the west side of the stadium on Paseo de La Castellana. The journey takes around 15 minutes from the centre of Madrid.

Post-match, the station at the Bernabeu gets very busy. Night matches also pose an additional problem as the Madrid metro stops running at 1:30am, so it may be useful to plan ahead with alternative travel arrangements if you can not make your train.


The Santiago Bernabeu is located in the financial district of Madrid, so hotels in this area are fairly expensive. Unless you have a strong desire to stay in this area, it is suggested to stay in the city center. There is far more in the way of nightlife and daytime activities.

The centre of Madrid is where the Metro station Sol is located, however hotels in this area may still be on the more expensive side. Other nice places to stay just out of the centre of the city include near Retiro Park, Atocha, and Principe Pio.

Food and drink

There are a number of food and drink outlets in the immediate vicinity of the stadium. Attached to the stadium is the shopping centre named La Esquina del Bernabeu. It contains a Tony Roma's, TGI Fridays, and a number of other shops.

There are also many bars dotted around the Sol area of Madrid, plus a number of great restaurants on the square at Plaza Major just down the road.


Club Shop

The club shop is located on the Calle Padre Damián, which is located on the east side of the stadium. The shop sells all the usual merchandise and is quite large. There is also a shirt name and number printing service in store.

Stadium Tour

The stadium tour at the Bernabeu encompasses a large walk around various parts of the stadium, which takes around an hour and a half. It includes a walk through the player tunnel and around the pitch, a view of the away dressing room, a trip through the various trophy rooms and museum before ending in the club shop.

The front of a stadium tour ticket from 2008 which features Raul on the front.
A rear view look of the stadium tour ticket which features club sponsors of the time.

It is recommended to tour the stadium on a non-matchday as the tour becomes restricted (for example there is no access to the away changing room) when the stadium is being prepared for a match.

The prices for the tour are as follows:

Alternatively, if you hold a Madridista fan club members card, the prices are:


The Opposition

Picking the match determines how difficult it may be to get tickets for. For example, getting tickets for either a Barcelona or Atletico Madrid game will be somewhere between very difficult and impossible, as the spare tickets for these are distributed to various supporters groups. Very few tickets for these games go on sale to the general public.

Champions League games can also be tricky, and again, the opposition and stakes of the game will determine availability and cost.

The LFP are also a little disorganised in some aspects with regards to fixtures, and up until a few weeks before a game, there is no guaranteed kick-off time; or day. Games in La Liga are usually played on Friday evening, Saturday, Sunday or Monday evening. There are however mid-week games on Tuesday, Wednesday, and Thursday for some rounds of fixtures.

A faded matchday ticket of a La Liga match against Sporting Gijon in 2008.
The back side of the La Liga matchday ticket with club sponsor logos.


Virtually all the seats in the Bernabeu give an excellent view of the action due to the stadium being particularly vertical.

There are a number of sections which have a range of ticket prices:

A look at the front of the home Champions League match against Liverpool in early 2009.
View of the rear of the Champions League ticket, featuring UEFA sponsors.

The lowest seats closest to the pitch have no roof cover, so prepare and dress for the appropriate weather. Further rows back may also be affected by the weather depending on the wind direction and strength.

The tickets will be printed in Spanish so to help identify the sections of the stadium:

It is also useful to know the directions in Spanish are Norte (North), Sur (South), Este (East), and Oeste (West).

The Ultras group sit in the lowest section of the South Stand (Fondo Sur). If you are attending with children it may be advisable to pick another area of the stadium. Alternatively, this part of the stadium offers the best atmosphere.

For informational purposes, away fans are located at the very top of the North Stand (Fondo Norte).

When purchasing tickets, there also may be other references:

VIP Seating

For those that can afford it, there are VIP seats available. Typically, these can be purchased further in advance of match-day than regular seats in the stadium.

Some areas of the stadium which may be referenced with regard to VIP seating and their locations include:

Seat Numbering

Seat numbering is slightly awkward with odd numbers (1, 3, 5, etc.) in one section and even numbers (2, 4, 6, etc) in another. This means that two seats (e.g. 57, 59) will be next to each other. It is also useful to know that 'Impares' means odd and 'Pares' is even.

Ticket Office

The ticket office is located on the south side of the stadium on Avenida de Concha Espina. Some, if not all members of the ticket office speak English.


Tickets can be purchased online at the Real Madrid website. The club began to accept non-Spanish credit cards around 2008, so purchasing from home shouldn't cause too many problems.

Once purchased, the tickets can be printed at ATM-style ServiCaixa machines. These require you to insert the credit card which was used to pay for the tickets online, so it is important to ensure you take this with you. There are a number of these machines around the city, however the closest to the stadium are located on the top floor of La Esquina del Bernabeu shopping centre.

Scalpers / Touts

If the ticket office is sold out, the scalpers may be your next choice. Most of them appear reputable judging by online comments. There are three problems with using scalpers. First is cost; you will always pay more than what you pay via the official methods. Second is ensuring you end up with the seats you want as the scalper may tell you they are in a different part of the stadium than what they are, or they may exaggerate the view. The final problem is the possibility of getting two or more seats together.

In any case, it is useful to know which parts of the stadium are which, and what view you are likely to end up with.

Other Tips

The scalpers can mainly be found on the South East corner of the stadium not too far from the ticket office.

Ticket Agencies

It is highly recommended not to buy tickets from an agency as the prices they charge are often vastly overpriced. In almost all cases, the scalpers will also be cheaper.

There are also no guarantees that the agency will be any more reputable than a scalper. You also have the opportunity of dealing with the scalper directly, allowing you to judge the situation yourself.

That is not to say that a ticket agency is not a valid choice for some people, however be prepared to pay more in the end.


If you are lucky enough to find yourself in Madrid when a trophy or the league has been won, celebrations take part at the Cibeles fountain on the Plaza de Cibeles. The area is an icon of Madrid as it also features the Cibeles Palace (City Hall).